I believe that mixed working (home and in the office) is here to stay. The technology to be able to perform professional services work remotely has been around for quite some time; however, there has been a widespread reluctance to adopt it at such a broad scale. The COVID-19 paradigm has forced professional industries to adapt to a ‘working from home’ model and the last few months has proven that it can work just fine.
According to recent surveys conducted by WKspace based in the UK, most workers would prefer a mixed week of days in the office and days working from home in the post COVID world. Almost 50% of their respondents reported a preference for 2-3 days in the office.
From the same studies, 70% of respondents prefer to perform concentrated working from home, and a similar percentage at 65% prefer to perform collaborative work in the office. Interestingly there was only a slight majority at 54% that would prefer to conduct meetings in the office, and 68% prefer to socialise with colleagues in the office as well.
Based on these findings it’s easy to see a future where office spaces are geared up to be more like collaboration hubs for teams to come together, meet, discuss, delegate and then return home to complete their allotted tasks if suitable.
An interesting outcome of this co blend working environment of some people being at home and in the office is how video conferencing (VC) is being treated. Pre-COVID it was very typical to hold larger meetings in conference rooms with VC feeds to other conference rooms in other offices.
But with a potential mix of people being onsite or working from home, this presents some interesting challenges to that VC working arrangement. There is a fear of exclusion that comes about if there are only a few participants that are on VC with the rest of the participants being in person.
Therefore, it has become almost policy in some organisations where if one person is dialling in individually then everyone must dial in individually from their own PC/laptops, even if they are onsite. This creates a more level meeting environment and is a great equaliser.
Looking at our own organisation, Guymer Bailey, as an example, when we have VC meetings with our Brisbane and Melbourne colleagues we often dial in individually on our own devices, this way it is easier for an individual to be heard no matter where their location is.
I anticipate that there will be more demand for individual VC solutions, webcams, and headsets. There will also be a need for improved internet connectivity to facilitate such arrangements. When it comes to network infrastructure, I believe there will be an even greater transition to cloud-based networking solutions to mitigate the bottlenecking of office VPN connections and the like.
What about hot desks, are they a thing of the past now or here to stay?